Q1: Are you factory or trade company?
A1: We are factory , And we have ourselves trading company.

Q2: Warranty terms of your machine?
A2: One year warranty for the machine and technical support according to your needs.

Q3: What about the voltage of products?Can they be customized?
A3: Yes, of course. The voltage can be customized according to your equirement.

Q4: Which payment term can you accept?
A4: T/T, L/C, D/P, Western Union, Credit Card, and etc. Also we could accept USD, RMB, Euro and other currency.

Q5: How long will you take to arrange production?
A5: 380V 50HZ we can delivery the goods within 7-15 days. Other electricity or other color we will delivery within 20-30 days.

Q6: Can you accept OEM orders?
A6: Yes, with professional design team, OEM orders are highly welcome.

Q7: Which trade term can you accept?
A7: Available trade terms: FOB, CIF, CFR, EXW, CPT, etc.